Independent reviews for healthcare-AI products

Practical clinical-safety and content reviews for healthcare-AI startups, digital-health teams, and pediatric product builders.

Latest reviews

Why a Symptom Checker Needs Different Red Flags for Children
Many symptom checkers are built around adult presentations. Children break those rules in ways that matter. Three differences that change the answer Age bands matter. A fever of 38°C or higher in a baby under three months is treated as potentially serious and is assessed urgently in standard UK and Irish guidance. The same temperature…
12 Questions to Ask a Healthcare Chatbot Vendor Before You Sign
Most vendor demos show the chatbot working. Few show it failing safely. Use these questions to find out. Scope What is the bot allowed to do, and what is it blocked from doing? Does it give medical advice, or general information only? Where is that line written? Safety behaviour What happens with an emergency phrase?…
How a Healthcare Chatbot Should Hand Off to a Real Clinician in a Crisis
A chatbot will, sooner or later, talk to someone having a bad day. It might be a parent describing a child who is not right, an employee writing that they cannot cope, or a patient describing chest pain. What happens in the next ten seconds is the whole safety question. I’m a paediatrician. I don’t…
Writing Patient Information That Communicates Uncertainty Safely
Most patient information fails in one of two directions. It either sounds more certain than the evidence allows — “your symptoms are caused by a virus, rest at home” — or it hedges so heavily that the reader cannot tell what to do next. Both are safety problems. False certainty delays care. Vague hedging gets…
How to Review Red-Flag and Escalation Advice in a Symptom Checker
A symptom checker’s escalation advice is the single highest-stakes sentence it ever produces: “contact your GP today”, “go to the emergency department”, “this can wait until morning.” Everything the product does — the interview, the questions, the differential list — narrows toward that one line. Get it right and nobody notices. Get it wrong and…
Why Accurate Medical Content Is Not Enough for a Safe AI Product
Teams building healthcare AI usually do one thing well: they check the medical content. Clinical reviewers read the chatbot’s answers, verify them against guidelines, and sign off. The content is accurate, so the product must be safe. That reasoning feels solid — and it is incomplete in exactly the way that hurts patients. Accuracy is…